Survey fatigue can affect a company by causing substandard or inaccurate answers due to a lack of interest.Incorrect targeting, over-surveying, poor survey design, and long surveys are common causes of survey fatigue.There are two main types of survey fatigue: pre-response survey fatigue and survey-taking fatigue.Survey fatigue is what happens when your audience becomes uninterested in answering your surveys.Without further ado, let’s dive in! TL DR This article highlights the meaning of survey fatigue and how SaaS companies can send feedback requests without inducing respondent fatigue. Not only does this phenomenon impact the quality of customer feedback adversely, but it also may lead to a decline in customer engagement. In recent times, the concept of survey fatigue has become widely discussed due to its correlation with research and data collection.
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